In accordance with the terms of these terms conditions of sale of the subscription service (hereinafter "the Subscription Conditions"), eGe Boutique provides a subscription service (hereinafter referred to as the "Subscription") for products (hereinafter referred to as the "Products") sold on the website www.egeboutique.com
Before resorting to a Subscription, the Purchaser must have read and agreed to these Subscription Conditions.
1. Scope and Modification of the Subscription Conditions
1.1 Scope of application
These Subscription Conditions are concluded between the Purchasers (hereinafter referred to as "the Purchaser"), designating any person browsing the Website and/or ordering Products in the form of a Subscription through the Website, and eGe Boutique Pte Ltd. ("Company", "we" or "us").
The Purchaser and the Company are together collectively referred to as the "Parties" and individually as the "Party".
Any order of a Product in the form of a Subscription implies full, unreserved and unconditional consultation and acceptance of these Subscription Terms and Conditions, without such acceptance implying the Purchaser's handwritten signature.
In accordance with the legislative and regulatory provisions relating to electronic signatures, it is recalled that the confirmation of the order as specified in these Subscription Conditions constitutes an electronic signature which has, between the Parties, the same value as a handwritten signature and is proof of the entirety of the order and the enforceability of the sums due in execution of the said order.
These Subscription Terms and Conditions apply to the Subscription service provided by the Company to Purchasers as defined in Article 27 Entire Agreement of the Company's Terms and Conditions of Sale.
These Subscription Conditions are not applicable to professionals. Any physical or legal person, whether public or private, who acts for purposes related to his or her commercial, industrial, craft, liberal or agricultural activity, including when acting in the name or on behalf of another professional, shall be considered a professional.
1.3 Method of payment
The amount due by the Purchaser is indicated on the order confirmation on the page of the Website dedicated to this purpose and then transmitted by email by the Company to the Purchaser.
The Purchaser will have the choice when ordering between different payments methods that will be mentioned on the page.
Payment is made by Internet with a valid Credit Card, with the cards listed on the Internet.
The order is only validated by the Company after verification and confirmation of the validity of the payment.
Payment for the Subscription shall be made before each delivery scheduled as part of the Subscription subscribed by the Purchaser.
It is also specified that the Company will refuse any order for which the credit card used by the Purchaser expires within 7 days following the date of placing the order. In the event of expiry during the Subscription, the Company shall notify the Purchaser of the cessation of deliveries due to a lack of means of payment.
The order is only validated by the Company after (i) acceptance of the Subscription Conditions by the Purchaser, (ii) checking and confirmation of the payment’s validity of and (iii) sending the Purchaser confirmation of the acceptance of his or her order.
The Company reserves the right to refuse any order or delivery in the event that:
Exceeding the limits indicated in the article 2 of this agreement;
Any dispute with the Purchaser;
Total non-payment of a previous order by the Purchaser;
Refusal to authorize payment by credit card from banking institutions;
The Company remains the owner of the Products until it has received the full price in full.
By placing an order on the Website, the Purchaser accepts that his or her purchase invoice be sent to him or her in electronic format. It is accessible on the Customer Area of the Purchaser at the latest at the time of delivery of his or her order.
1.5 Delivery Date
When the Purchaser subscribes to a Subscription, it indicates an initial delivery date. This initial delivery date will be the one used by the Company to determine future delivery dates, which will be determined according to the delivery frequency chosen by the Purchaser.
As part of its Subscription, the Purchaser has the option of postponing the scheduled delivery date by a maximum of one (1) month.
During the Subscription, the Purchaser shall have the option to change the delivery frequency of the Products it has selected at the time of initial subscription in accordance with the article 9 hereof.
Products can only be shipped within Singapore.
2. Right of Withdrawal
2.1 Notification of the withdrawal decision
As part of its Subscription, the Purchaser has a withdrawal period of three hundred and sixty-five (365) days, without paying any penalties, with the exception of return costs, which are at its expense. This withdrawal period expires three hundred and sixty-five (365) days after the day on which the Purchaser, or a third party designated by it other than the Carrier, physically takes possession of the Products for each delivery.
If the Purchaser has ordered several Products as part of his Subscription, or the delivery of the Products has been made in several parts, the withdrawal period shall not begin until the Purchaser, or a third party designated by him or her other than the Carrier, has physically taken possession of the last Product or the last part of the delivery.
To exercise its right of withdrawal, the Purchaser must send its decision to withdraw to the Company by any reason statement before the expiry of the withdrawal period, in particular:
By contacting Customer Service at email@example.com
2.2 Return of the Products subject to withdrawal
The Purchaser has a period of fourteen (14) days following notification of the intention to withdraw from the contract to return the Products received during the Subscription to the above-mentioned address.
The Products MUST BE returned complete, unused, in their original packaging intact and as far as possible accompanied by their original packaging as well as the return form and copy of the invoice.
If the withdrawal form is not sent within fourteen (14) days of the effective receipt of the order or the return of the products within the above-mentioned time limit, from the day of sending the withdrawal form, no refund may be made, except in the cases provided for in these Subscription Conditions.
Failing (i) to notify the Company of its intention to withdraw within three hundred and sixty-five (365) days from the date of purchase as part of the Subscription and (ii) to return the Products within fourteen (14) days of the Purchaser's communication of its decision to withdraw, no refund may be made.
2.3 Refund of the Products subject to withdrawal
The Company undertakes to reimburse the Purchaser for the sums paid by the latter. The refund shall be made within a maximum period of fourteen (14) days after the sending of the withdrawal form by the Purchaser.
The validity of the credit card used must still be in effect at the time of repayment so that the Company can proceed with the repayment.
However, the reimbursement of this sum may be blocked until the Products received by the Purchaser as part of the Subscription are recovered.
However, the costs of returning the goods remain the responsibility of the Purchaser.
For any additional information relating to the exercise of the Purchaser's right of withdrawal, please contact the Company by email at the following address: firstname.lastname@example.org
The Company shall not be liable for any indirect damages that may arise as a result of the Purchaser's purchase of the Products.
The Company may not be held liable for the non-execution of the order in the event of a stock shortage or unavailability of the Products due to force majeure.
Similarly, the Company may not be held liable for the obligations of these subscription conditions in the event of any damage resulting from the use of the Internet network, such as viruses, intrusion, loss of data, interruption of Internet service, etc.
Last Modified: July 1, 2022